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    Privacy Policy

    Last amended on: 02/12/2021

    1. Introduction

    By using the services of Lindera GmbH, “us”, “our”, “we”, you entrust us with your data. The protection of these data is of the highest priority for us. In this Privacy Policy we outline which data are processed by us, for what purpose we process these data, and which rights you have regarding your data. If you have any further questions, please feel free to contact us using the contact details specified at the bottom of this Privacy Policy.

    To use our services, you must consent to the processing of personal data as described in this Privacy Policy.

    This Privacy Policy can possibly be changed at regular intervals. This is the only way to ensure that you are as clued up as possible about the processing of your data and that we comply with the statutory provisions for data protection. If the changes that are made significantly affect your consent and the information on which it is based, we will notify you of these changes before you use our services.

    2. Processing activities and the nature and purpose of data use

    We process personal data when you make use of our services. Personal data is all information that relates to an identified or identifiable person, Art. 4 (1) GDPR. Accordingly, in the following, we describe the processing of data that can be assigned to you or third parties according to Art. 4 (2) GDPR.

    2.1 Data processing when you make use of our website

    • Categories of personal data: IP address, date and time of your request/your website visit, content of the request, which specific domain of our website was accessed, access status/http status code, transferred data volume, website from which the request came, Internet browser type, including language and version of the browser, operating system of the device used to access our website.
    • In the course of registration on the Lindera website, the following data are stored in the cache of the website: Last name, first name, and e-mail address. After updating the respective page or after transferring the data to our database, the data will be deleted immediately. The collection of your data is based on the following legal basis: Art. 6 (1)(a), your consent.
    • Purpose of the processing: The processing of personal data takes place exclusively for the purpose of enabling you to use our website and to fulfill your request to access our website. There is no further evaluation of your personal data beyond this.
    • Legal basis for the processing: The processing of the personal data takes place on the basis of Art. 6 (1)(f) GDPR. We have a legitimate interest in making information about our company and our services available on the Internet for retrieval and in enabling website visitors to access and use our website. The processing of personal data is necessary for technical purposes so that we can pursue said interest.
    • Storage duration: Your data are deleted after 7 days. However, if a security-related event takes place, the personal data relevant to sorting out this event will be stored until it is sorted out.

    2.2 Data processing when you use the Lindera App

    2.2.1 Creating a user account in the Lindera App

    • Categories of personal data: E-mail address and password, last name and first name, payment details.
    • Purpose of the processing: The specified data are used to provide you with a user account and access to this user account. In this way, we can offer you the services contained in our App.
    • Legal basis for the processing: The processing described takes place on the basis of contract fulfillment according to Art. 6 (1)(b) GDPR.
    • Storage duration: Your data will be stored for as long as the contractual relationship exists. If you delete your user profile, the data will be deleted or irreversibly anonymized.

    2.2.2 Creating a mobility analysis

    • Categories of personal data: Last name, height, weight, age, video recording of your gait behavior, answers from the psychosocial questionnaire, in particular health information e.g., information on previous illnesses or psychological and physical well-being.
    • Purpose of the processing: We use these data to provide our service in the best possible manner. The “Mobility Analysis” service provides an evaluation of gait behavior in combination with information about the health status of the person concerned by our Lindera software.
    • Legal basis for the processing: The basis for the processing described, is your express consent according to Article 9 (2)(a) GDPR, before the mobility analysis is carried out. If the mobility analysis is not based on the gait behavior of the registered user, but rather on the gait behavior of a third party, the consent of this third person is the legal basis for the processing.
    • Storage duration: Your data will be stored for as long as the contractual relationship exists. If you delete your user profile, the data will be deleted or irreversibly anonymized.

    2.2.3 Data processing when “pairing the account” (connection to a specialist)

    To be able to share the collected data and evaluations with a specialist, such as a doctor, a caregiver, a facility or the like, you must do this actively. After successful pairing, the specialist assigned to you will be able to assess and discuss your evaluations with you. In order to be able to make this feature available to you, we need your express consent, which you can revoke at any time. You can also terminate the pairing yourself at any time.

    2.3 Cookies and tracking on our website

    • Cookies are small text files that are stored on your computer via your browser. We only use the cookies that are essential for you to use our website http://lindera.de. If you do not want any cookies to be stored on your device, you can deactivate them on your computer by changing the settings of your browser accordingly. Please note that the functionality of the website may be impaired, and the functional scope may be limited if you deactivate cookies. Cookies are processed on a statutory basis or, insofar as this is required by law, on the basis of your consent.

    2.4 Consent

    2.4.1 Processing within the framework of a testing phase

    • In addition to the consent (Section 2.2.2) required for the processing of data, Lindera also needs consent within the framework of the DiGA procedure to prove a positive care effect according to §139e.4 SGB V, as well as in negotiations on price agreements according to §134.1 sentence 3 SGB V. For this purpose, in individual cases, data that have been processed can be used as a basis for discussion, without the data resulting in a person being identified or identifiable.

    2.4.2 Processing for the further development of the product and for research purposes

    • To ensure the long-term technical functionality of our app and to create the most user-friendly environment possible in the future, the data are used for the further development of the app and the algorithm.
    • To support research in regard to the prevention of fall injuries and the associated increase in care standards, we only process data in an anonymized form, in other words without the data resulting in a person being identified or identifiable.

    You can revoke your consent to this Section (2.4) at any time without any negative consequences.

    3. Authorizations requested by the app and their use

    Before you can transfer information or authorizations, you must allow this in the app via your device.

    3.1 Camera and video recording

    • To carry out the mobility analysis in the app, access to your device’s camera must be allowed, as well as the recording of videos.

    3.2 Mobile data

    • If there is no connection to WiFi when using the app, especially when creating a mobility analysis in the app, the app uses your device’s mobile data connection.

    4. Processing of data acquired via third parties

    Particularly in regard to carrying out a mobility analysis in the Lindera app, it is possible that you utilize our services on behalf of a third party. The references to “your data” contained in this Privacy Policy include the data you provide to us via third parties.

    5. Guarantee of data security

    Our website, the Lindera app and the associated products are equipped with security features to ward off threats against your data. In particular, we carry out the following measures:

    • We encrypt your data when transmitting them.
    • We constantly endeavor to improve our security standards. Furthermore, we continuously adapt the anonymization of personal data according to state-of-the-art technical standards.
    • Internal access to personal data is restricted to those who absolutely need access.

    6. Controller and contact

    The following body is the controller for the processing of your personal data:

    Lindera GmbH, Kottbusser Damm 79, 10967 Berlin
    Phone: +49 30 12085482
    E-mail: info@lindera.de

    Lindera GmbH is represented by the Managing Directors, Mrs. Diana Heinrichs and Mr. Yannick Will.

    Lindera GmbH has appointed Mr. Mike Peter as the Data Protection Officer.

    Böchinger Weg 6

    76829 Landau, Germany

    Please address enquiries to the Data Protection Officer and any other general enquiries on the topic of “data privacy” to the following e-mail address: datenschutz@lindera.de

     7. Your rights

    In order to effectively protect your personal data, data protection law grants you a number of rights that you can assert against Lindera GmbH. The right to:

    • information about the processing (Article 15 GDPR)
    • correction of incorrect data (Article 16 GDPR)
    • deletion of data no longer required (Article 17 GDPR)
    • restriction of processing (Article 18 GDPR)
    • data portability (Article 20 GDPR)
    • object to the processing (Article 21 GDPR)

    You can assert the aforementioned rights vis-à-vis Lindera GmbH and/or the Data Protection Officer. To assert your rights, you can simply send a message to the contact details specified in this Privacy Policy under “7. Controller and contact”.

    In addition to the aforementioned rights, you have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). This right applies regardless of any other administrative or judicial remedy.

    8. Information on the transfer of data to the USA

    We integrate tools offered by companies based in the USA into our website. If these tools are active, your personal data can be transmitted to the US servers of the respective companies. We would like to point out that the USA is not a safe non-member country within the meaning of EU data protection law. US companies are obligated to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. Thus, it cannot be ruled out that US authorities, e.g., secret services, may process, evaluate, and permanently store your data for monitoring purposes on servers in the USA. We have no influence on these processing activities.

    8.1. Cookies

    Our website uses so-called “cookies”. Cookies are small text files and do not damage your device in any way. They are stored either temporarily for the duration of a session (session cookies) or permanently on your device (permanent cookies). Session cookies are automatically deleted after your visit to the website. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

    In some cases, cookies from third party companies can also be stored on your device when you access our website (third-party cookies). These enable us or you to use certain third-party services, e.g. cookies to utilize payment services and process payments.

    Cookies have various functions. Numerous cookies are necessary for technical reasons because certain website functions would not work without them, e.g., the shopping cart function or the display of videos. Other cookies are used to evaluate user behavior or to display adverts.

    Cookies that are necessary to carry out the electronic communication process or to provide certain functions that you desire, e.g., for the shopping cart function or to optimize the website (e.g., cookies to evaluate the website audience), are stored on the basis of Art. 6 (1)(f) GDPR, insofar as no other legal basis is stipulated. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If you consent to the storage of cookies in response to a request, the storage of the relevant cookies takes place exclusively on the basis of this consent according to Art. 6 (1)(a) GDPR; said consent can be revoked at any time.

    You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases; you can exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when you close your browser. If cookies are deactivated, the functionality of this website may be limited.

    Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you of this separately within the framework of this Privacy Policy and, if necessary, request your consent.

    8.2 YouTube with enhanced data protection

    This website ingrates YouTube videos. The website operator is Google Ireland Limited “Google”, Gordon House, Barrow Street, Dublin 4, Ireland.

    We use YouTube in the enhanced data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded through the enhanced data protection mode. YouTube establishes a connection to the Google DoubleClick network – regardless of whether you watch a video.

    As soon as you start watching a YouTube video on this website, a connection to the YouTube servers is established. Information is sent to the YouTube server about which of our pages you visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

    Furthermore, after starting a video, YouTube can save various cookies on your device or use comparable recognition technologies, e.g., device fingerprinting. In this way, YouTube can receive information about visitors to this website. This information is used, among other things, to collect video statistics, improve user-friendliness, and prevent fraud attempts.

    It is possible that further data processing activities can be triggered after the start of a YouTube video. However, we have no influence on this.

    We use YouTube in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 (1)(f) GDPR. If a corresponding consent has been requested, processing takes place exclusively on the basis of Art. 6 (1)(a) GDPR; said consent can be revoked at any time.

    You can find more information on YouTube’s data protection in their Privacy Policy under: https://policies.google.com/privacy?hl=en.